Payment Method Options
We encourage you to sign up for direct deposit as soon as your claim is processed. Use our online claim system or fill out this form and return it with a deposit slip or voided check. You will need your CID (Customer Identification) number, your bank account number, and the bank’s routing number. Your CID is an 11-digit number unique to you. You can find this number on any documentation we have sent you. If you do not know your number, bring photo ID to your WorkSource Oregon center for a printout. Visit our WorkSource Oregon page for additional information about our local offices.
Once you sign up for direct deposit, we will verify that your account information is valid to receive payment. During this time, we will pay benefits by paper check. Once verified, payments will go to your direct deposit account. You can sign up for direct deposit at any point during the life of your claim.
If you do not sign up for direct deposit before we issue your first payment, the first payment will be a paper check, and we will enroll you for a ReliaCard Visa debit account. This card will arrive approximately 10 days after you receive your first check. It will arrive in an envelope with a return address of Indianapolis, Indiana, so watch carefully for it. You cannot request paper checks as a payment option.
Frozen Bank or ReliaCard Accounts
We are aware that some financial institutions are locking people out of their bank accounts after we deposit unemployment benefits. Some banks have account security measures to protect customers against fraud when there’s suspicious activity. There is nothing the Oregon Employment Department can do to bypass a bank's security procedures. We recommend contacting the bank and following their instructions for unlocking your account.