After filing your initial claim application, you must file a weekly claim to request benefits. For each week you want to file for weekly benefits, you must answer questions about your eligibility for that entire week.
To request waiting week credit, wait until the Sunday after you submit your claim application. Use the Online Claim System or call the automated phone system to file your weekly claim for benefits between midnight on Sunday and 11:59 p.m. on Saturday. Continue to file for weekly benefits every week you’re unemployed or earning under your weekly benefit amount to request payment.
Until you claim at least one week of benefits, NO payments or decisions will be made on your claim, and you won’t potentially satisfy your waiting week. File your weekly claims even if you don’t know if your claim has been approved yet. If benefits are allowed, benefits may be granted for all the past weeks for which you were eligible, as long as you filed your weekly claims.
The telephone Weekly Claim Line is available 24 hours a day, seven days a week. The Online Claims System is available seven days a week with minimal downtime for maintenance (see the Online Claim System for the maintenance schedule). If you’re unable to use the Online Claim System due to routine maintenance you can still file your weekly claim by phone.
You can review the weeks you’ve claimed and those that have been paid on the Online Claim System. View your claim’s status on the Online Claims System and select ‘Where is my check?’
Weekly Claim Line Numbers
Portland Area:
503-224-0405
Greater Salem Area:
503-375-7900
Eastern/Central Oregon/Bend:
541-388-4066
TOLL FREE: 800-982-8920
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