The Employment Department automatically stops your claim if you:
- Skip a week or more of filing your weekly claim
- Earn your weekly benefit amount or more
- Work full-time
- Report no earnings after a week that you reported earnings
If your claim is stopped for one of the reasons above, you must restart your claim. You may stop and restart your claim as many times as needed during your benefit year. Restart your claim during the week you want benefits for.
If your claim was stopped because you worked, you can restart your claim using the Online Claim System and select the option “Restart your claim.”
If you haven’t worked since last filing your weekly benefits, you can use the Online Claim System to restart your claim.
If you’ve worked since you last filed for weekly benefits, you need to call us. Have your employer information ready when you call. This includes the dates you worked; the names, phone numbers and addresses of your employer(s); and your gross earnings from those employers. Once you’ve restarted your claim, you still need to file for weekly benefits.
If you applied for the PUA program, you currently can’t restart your claim using the Online Claim System. To restart your claim, please send us a message using our Contact Us form—pick the “Restarting my claim” option. Or call our PUA line at 1-833-410-1004. Please note that due to the increased call volumes, there are extended wait times.