During this pandemic, we are taking advantage of flexibility options and are drastically minimizing our overpayment collections. When there are overpayments, we have a legal obligation to try to recover them. If the overpayment wasn’t caused by you, we normally ‘offset’ that debt by having you pay back the overpayment by deducting money owed from future benefits. For other types of overpayments, other collection tools are available. We typically set up payment plans that have the least financial impact on people receiving benefits. We’ve posted overpayment FAQs on our website.