The best thing to do is go online to file a new claim or restart your existing claim in our Online Claim System. With the current climate our phone lines are busier than usual, so we will check your situation and go back to the prior week when appropriate.
If you applied for the PUA program, you currently can’t restart your claim using the Online Claim System. To restart your claim, please send us a message using our Contact Us form—pick the “Restarting my claim” option. Or call our PUA line at 1-833-410-1004. Please note that due to the increased call volumes, there are extended wait times.