We are aware that some financial institutions are locking people out of their bank accounts after we deposit unemployment benefits. Some banks have account security measures to protect customers against fraud when there’s suspicious activity. There is nothing OED can do to bypass a bank's security procedures. We recommend contacting your bank and following their advice for unlocking your account. If you still need our help to get your funds, use the Contact Us form, select, “My weekly payment or missing payment,” and explain your situation to us in the comment box.